Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is
defective, damaged or if you receive the wrong item, so that we can evaluate the issue
and make it right.

Returns Process

We are unable to exchange or refund any purchased items as a precautionary measure
to mitigate the spread of COVID-19.

Policies

Only items which have a manufacturing defect can be returned or refunded, you can
return any item with a manufacturing defect to our Yateem Centre store in Manama
store.
You can also e-mail us at flormar.bh@gmail.com, or whatsapp: 39785300

Refunds

Subject to the above exclusions, we will process a refund upon receipt of the
returned/exchanged products, excluding any delivery charges you paid for through
ordering.
Refunds will be done only through the Original Mode of Payment.